Backend optimizations have improved the performance and reliability of the end-user inbox for messages about the product request lifecycle. The tabs now rely on stored data that is periodically updated and refreshed with each approval. This results in faster loading times, particularly in environments with a high volume of product requests. Previously, changes to the workflow configuration or a user’s manager, attributes, or group memberships could affect the product request history displayed on the Completed tab. The Completed tab now displays the stored state at the time of completion.

• Create AD Account results in empty proxyaddresses in person accounts when store in account option is enabled in target system mapping.
• A audit log message is missing when a person was automatically merged in some situations
• An timing error which could cause the rule mining report to fail during generating in the grouping stage.
• Some processing logs appear to have empty lines on source imports, action execution and target imports.
• Although the AD target import snapshot completes successfully, the membership process remains in a running state. Additionally, the issue can cause discrepancies in the reported membership counts.

• Fixed a bug where very old (< july 2022) delegated form submissions were shown as “not submitted” in activity overview

In PowerShell scripts for target systems, you can write custom messages to the audit logs and specify the type of action. The list of available action types has been extended with UpdateResource, which can be used in Resource scripts.

Rule Mining reports now display an icon for conditions that are already used by draft or published business rules to grant identical permissions to the same group. These conditions can be filtered out to provide a better overview of candidates for additional business rules.

The interface for testing an advanced approval step has been enhanced. The Lookup results tab now displays which users match the data returned by the script, helping to verify that the approval logic behaves as expected.

Note: The advanced approval step for approval workflows is currently available as a technical preview. While the step can be configured and validated, its results are not yet applied to live approval workflows. The feature is hidden behind a feature flag and requires a HelloID Governance module license.

Provisioning

• Filter entitlements\conditions based on existing Business Rules
• Add UpdateResource as action type for audit logging in resource script

Service Automation

• Beta: Lookup results for Advanced approval step
• Inbox performance and accuracy improvements

A hotfix has been implemented to resolve the underlying issue that caused the error message “Something went wrong” after requesting a product. This issue also prevented the product request modal from closing correctly.

A hotfix has been implemented to fix the error “Argument out of range” when displaying the request timeline of a recertification request using a instant approval workflow

This hotfix resolves an issue where the ImmutableId property was returned with an empty value in product actions. The update ensures that the correct ImmutableId is populated for all user objects within the product request scope, including the requester, requestedFor, and manager.

A hotfix has been deployed to prevent actions from remaining in a running state without actually executing

This hotfix resolves an issue where Delegated Form tasks or product actions executed after an agent reconnects were not correctly logging form data to Elastic. The update ensures that form data is properly recorded. Additionally, it prevents unnecessary Elastic logging for tasks that have not been retried and should not be retried, reducing incorrect or redundant log entries.

A hotfix has been implemented to resolve the error “Approval workflow could not be found” while modifying a instant approval workflow

A hotfix has been implemented to resolve the broken search option in the Recertification Administration overview

HelloID introduces a technical preview of the Advanced approval step for product request approval workflows. This new step allows you to use a PowerShell script to determine approvers, enabling more advanced and flexible approval logic alongside existing user scope filters. This release includes a new user interface for configuring and testing the Advanced approval step. From the Approval Workflow configuration, you can define a name for the step, configure a PowerShell script, and choose whether it will run on a local agent or the HelloID cloud agent. You can also test and validate the script using realistic request data. The interface provides tabs to define input variables, view returned data, and review log messages. This helps ensure the approval logic behaves as expected. Note: This feature is released as a technical preview: the step can be configured and validated, but its results are not yet applied in live approval workflows. It is hidden behind a feature flag and requires a HelloID Governance module license.

Provisioning

• Business Rules using permissions from target snapshot

Service Automation

• Manage delegated approver as administrator
• Additional search and filter options for Delegated Form activities
• Beta: UI configuration for Advanced approval step
• Beta: test and validate Advanced approval step

• Product request modal form validation issue with a required comment after switching tabs in request modal
• On high load cloud agent returns “success” for a job that is supposed to fail
• Docs URL in default delegated form task template script no longer works
• Unable to use language and account button in HelloID Admin - Automation task overview
• On agent connected, services retry jobs from years ago (now limited to 72 hours)
• Kendo file upload for certificate crud doesn’t work

Administrators can now assign a delegated approver (or responder) for a user to temporarily handle product requests on their behalf. This ensures that product requests continue to be processed even if a user is away and forgot to set up a backup themselves. To use this feature, administrators must have the new Users – Manage Delegated Approvers permission.

• Searching in Reconciliation with equals operator could result in missing entries in suggestions
• In some cases system IDs were shown in suggested notification variables instead of target system slug when creating a Notification
• Missing report entries in rule mining in some cases around:
• 1. Null or empty string values of selected attributes
• 2. Multiple contracts which generated more than two unique values for a person of a selected attribute.

The Delegated Form Activities page now provides improved filtering options to help you find activities more easily.

• The search bar at the top of the page now supports searching by the delegated form name or the user’s first name, last name, username, or email address.
• New Submission and Task status buttons allow results to be filtered based on the current state of an activity.